Credit & Collections Staff

Duties & Responsibilities

  • Process the collections of Account Receivables from Patient’s Promissory Notes.
  • Process the collections from Government agencies like DSWD, Office of the Vice President, PCSO and PagCor.
  • Issues collection letters.
  • Monitor accounts to identify outstanding debts.
  • Investigate historical data for each debt or bill.
  • Contact clients to ask about their overdue payments.
  • Take actions to encourage timely debt payments.
  • Resolve billing and patient’s credit issues.
  • Update account status records and collection efforts.
  • Create reports on collection activity and accounts receivable status.
  • Generates report on credit & collections status.
  • Perform other related duties that may be assigned from time to time.



  • Bachelor of Science in Accountancy or Business Administration Major in
  • Financial Management
  • Proven experience as a Credit & Collection Staff or similar role